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After reading and responding to Jeremiah’s Owyang’s post about how Business and IT need to align in terms of social media, I was reminded of some very current struggles I’m having in the workplace. Since I seem to be the only one with social media and community experience in the office, I’ve not only suggested but set business plans and objectives in motion that are vastly differently from the status quo. Now I’m enemy #1 to the IT group.

IT hates me because:

  1. I don’t accept what they tell me as fact to be factual. I also don’t stop when they tell me something can’t be done.
  2. I ask a TON of questions. To point #1, I’m never satisfied with “that’s the way we do things here” because I need to know the why behind the statement.
  3. I want to change things and that scares them. They don’t want to be given more work, let alone new technologies they have to learn.
  4. People like me and respect me. This includes my boss, their boss and (almost) everyone else in between. This respect means that my projects take priority on occasion.

IT shows their hate for me by (no it’s not all in my head):

  1. Not responding to my voicemails or emails in a timely manner.
  2. Sending almost noticeably condescending email responses to my boss and others not directly involved in the project.
  3. Going to my boss behind my back and questioning why I get to attend certain meetings or make certain decisions (thankfully my boss is in my corner and keeps me abreast of these things).
  4. Just plain ignoring me.
  5. Trying to upstage me in meetings (which isn’t so bad because I’m usually given the opportunity to counter).

A few friends in the community biz have said that I must be doing something right if I have IT frustrated with me. I truly wish this wasn’t the case. Realistically, I know none of this is personal and that each of us have our own motivating factors for making and standing by decisions (on a personal level I actually like the IT guys and a few might like me too). The problem isn’t personal, it’s business, which means I’ll continue to push for what I know to be right and demonstrate success at every point possible.


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  • Hi Mike,

    Thanks for your comment. Just wanted to point out that I love geeks. My ex is a system admin and my mom is software engineer. Geeky is good.
  • I am not IT, I'm actually a software engineer. We have an IT department. I could often do a better job than what our IT department does. But I can't do everything. It's not that hard to find faults in other's policies. Just look at our political system. Some of the greatest minds ever formed it, yet it's broken because everything decided is a compromise or trade off. Maybe you shouldn't hate on the geeks so much.

    And I totally forgot what I was looking for when I accidentally stumbled upon this blog...
  • Keep running ahead, looking back only to make sure your boss is in your corner and that you invited many others to join you. I feel your pain, but please keep this in mind: the time is coming, and when it does you're be ahead of the curve able to help IT and others. You'll be running ahead again one day and over your shoulder will be a growing mass building momentum. My favorite saying by my buddy Bryan Rhoads: first there are pioneers, then come the settlers. Keep trailblazing and smiling!
  • I thought IT hated everyone. :)
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